VIRTUAL CONFERENCE

Leverage Social Media to Humanize Your Agency and Engage Your Communities

Pre-Summit Workshop: December 9, 2025
General Summit: December 10–11, 2025

AGENDA SPEAKERS BROCHURE REGISTER

Featured Sessions

U.S. Postal Service

Creating a Channel Strategy ​to Engage Various Audiences

Crystal will share how USPS defined its brand voice, mapped its audiences, and tailored platform strategies to deliver the right message in the right tone—without losing sight of its public service mission. Attendees will gain a blueprint for balancing creativity, clarity, and consistency across a complex digital ecosystem.

Social Simulator

Managing Misinformation in the AI Age

During the session, Social Simulator will combine theory and practice, providing a hands-on tabletop scenario that encourages participants to apply misinformation best practices in a realistic simulated crisis. Join us for this detailed exploration of modern misinformation to equip your team with everything they need to navigate the information landscape.

King County Department of Natural Resources and Parks

We Don't Even Have an Intern: Creative Systems for Staying Current Without Burning Out

Marie will explore how to set up lightweight systems that fit into your existing workload, so content creation doesn’t feel like another full-time job. You’ll leave with a content idea-tracking template, a plug-and-play post checklist, and a practical one-page social media plan you can use to turn your “Saved” folder into approved posts that engage your community—without burning out.

Presenting thought leaders you'll meet online

Learn from a mix of industry leaders who will share the proven social media strategies they use to grow their brands.

Jennifer Preston

Jennifer Preston

Public Information Officer
Town of Collierville, Tennessee

Brooke Hahn

Brooke Hahn

General Manager
Flockler

Danielle Shepard

Danielle Shepard

Communications Strategist
City of Tampa

Jameil Weldon

Jameil Weldon

Social Media Manager
Mecklenburg County, NC

Joseph Galbo

Joseph Galbo

Social Media Specialist
U.S. Consumer Product Safety Commission (CPSC)

Serena Riddle

Serena Riddle

Marketing Specialist
Arizona Department of Public Safety

Rachel Terlep

Rachel Terlep

Interactive Engagement Manager
Washington Department of Transportation (WSDOT)

Claire Turner

Claire Turner

Associate Director
Social Simulator

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Drakorkitain - Top

On the day they signed the pact, the Top opened a middle window and lowered a rope made from braided lights. People from both sides crossed. They traded seeds and panes, songs and clockwork birds. Ixa and Maro stood on either side of the rope, watching.

The Top still hummed, its runes shifting with the seasons, but when it broke open it no longer swallowed whole towns of memory. Sometimes it exhaled them, and sometimes it took only what would hurt if left loose. The rest, people planted. drakorkitain top

That night, the brass ring hummed against Ixa’s skin. She dreamed of a place outside the city—greenwich plains under a sky like washed indigo, where people carried memories not as currency but as gardens. She saw a woman with a scar down her cheek and a boy with a map tattooed over his palms, and when she woke, the dream's edges smelled like smoke and iron. On the day they signed the pact, the

Ixa’s partner in mischief was a clockbird she named Kir. Kir had been salvaged from a gutter after a thunderstorm bent its gears; she braided copper filaments into its wings and taught it to whistle like a kettle. Kir loved the Top, darting around its outer ledges as if the wind were a set of strings to pluck. From Kir’s view, the city spread like a map of scars and lights. From Ixa’s, it was a puzzle waiting to be solved. Ixa and Maro stood on either side of the rope, watching

"Do you see it?" the merchant asked, hand trembling. He had expected to be sold a memory to hold in his pocket; instead he had found a map.

Flockler

Our Partners

DANDan InstituteInvestor Brand NetworkConference AlertsAff.Ninja

Who should attend

If you're a professional that manages your government or public agency’s social media channels, this event is for you!

  • Public Information
  • Public Affairs
  • Communications
  • Digital Marketing & Digital Media
  • Emergency Management
  • Social Media, Web & Content Management
  • Emergency Management
  • Community Service, Education & Outreach
  • Community Affairs
  • Public & Media Relations
  • Customer Service
  • Digital Engagement
  • Press Secretary
  • Administrative Support

See Attendee List

On the day they signed the pact, the Top opened a middle window and lowered a rope made from braided lights. People from both sides crossed. They traded seeds and panes, songs and clockwork birds. Ixa and Maro stood on either side of the rope, watching.

The Top still hummed, its runes shifting with the seasons, but when it broke open it no longer swallowed whole towns of memory. Sometimes it exhaled them, and sometimes it took only what would hurt if left loose. The rest, people planted.

That night, the brass ring hummed against Ixa’s skin. She dreamed of a place outside the city—greenwich plains under a sky like washed indigo, where people carried memories not as currency but as gardens. She saw a woman with a scar down her cheek and a boy with a map tattooed over his palms, and when she woke, the dream's edges smelled like smoke and iron.

Ixa’s partner in mischief was a clockbird she named Kir. Kir had been salvaged from a gutter after a thunderstorm bent its gears; she braided copper filaments into its wings and taught it to whistle like a kettle. Kir loved the Top, darting around its outer ledges as if the wind were a set of strings to pluck. From Kir’s view, the city spread like a map of scars and lights. From Ixa’s, it was a puzzle waiting to be solved.

"Do you see it?" the merchant asked, hand trembling. He had expected to be sold a memory to hold in his pocket; instead he had found a map.

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